Naturally with the holidays, people are receiving tons of gifts including new gadgets. Philips Hue, a well-known smart lightning company, saw a surge which caused the company’s servers to see some downtime this week.
According to a report TechCrunch, Philips Hue customers were “experiencing issues creating new accounts, logging in and linking their account to third parties.” The company saw a larger-than-expected surge in new device activations, causing an overload on its servers.
Users have reported that the service has been down for quite a bit of time this week, spanning over multiple days.
A Philips Hue spokesperson says that the company is hoping to correct the issue sooner rather than later:
As a user of Philips Hue products myself, this is one of the few instances where I’ve heard of issues with the service. Usually, it runs really well without a hitch. Hopefully the company can resolve this issue, especially since it’s affecting new customers more than existing ones.
