About Petsmart
PetSmart was established 35 years ago by Janice and Jim Dougherty. It is the largest, privately-owned North America-based retail pet store. It was previously known as PetFood Warehouse before a change of name.
The company runs more than 1,600 chains of stores in many cities in the United States of America, Puerto Rico, and Canada. Its outright competitors are Petco. PetSmart also has a long payroll with more than 55,000 people employed in various branches.
Petsmart headquarters:
The company has a headquarters in the United States and Canada. The U.S. Headquarters is situated in Phoenix, Arizona, while the Canadian headquarters are in Burlington. Every intended correspondence to the PetSmart corporate headquarters can be sent to the address 19601 N 27th Avenue and 500-4475 North Service Road for the U.S. and Canada, respectively. The headquarters has two separate contact numbers for the United States and Canada-based headquarters, which can be reached in the case of necessary scenarios.
In the following lines of this article, we will lay out detailed information on all there is to know about PetSmart.
Services
The pet store business is very competitive, and PetSmart has risen to that challenge. The company has a passionate vision of providing pet parents and their pets with the proper care and information needed to live fulfilled lives as members of one household. It seeks to provide lost, malnourished, and abandoned pet animals with a home.
Initially, PetSmart functioned primarily as a wholesaler selling only pet food at a discount. Today, it offers a wide range of pet-related services. Amongst the sale of pet food and pets such as dogs, fish, reptiles, and cats, the company also provides special services such as pet adoption, pet grooming, pet training, and pet boarding.
With the help of more than 3,000 animal welfare organizations, the company’s charity arm in the last decade has been able to save and find a suitable home for millions of pets and a boarding facility for other yet-to-be adopted animals to live in and receive adequate care.
PetSmart Delivery
PetSmart delivers a wide range of products across different cities in the U.S. and Canada. Many plans go behind orders and deliveries, such as availability of products and time of products arrival. These deliveries are to arrive depending on the period selected.
On the PetSmart delivery schedule, the company offers customers the luxury and speed of same-day delivery. These deliveries usually come in within 3 to 6 hours after a customer orders. Other deliveries come in a day or two after purchase.
These could be due to a product being out of stock, late orders, or simply ordering products that are only due to arrive some days after.
Pricing
With the presence of PetSmart in two countries, they offer two pricing choices. On petsmart.com, prices are shown in US$ to reflect a U.S. pricing system, and on petsmart.ca, prices are shown in CAD$. Although, alternating between these two currency prices is not difficult.
All a customer has to do is click on either country’s flag at the bottom of the website homepage to see pricing.
Also, promotions or discounts online might be limited only to online transactions. Sometimes these online prices might have a little bit of a change compared to offline prices, although it is not a regular occurrence.
Advantages Of Using PetSmart
1. Life-long Relationship
One of the core values of PetSmart is maintaining relationships with its customers and their pets. The company shows a deep and passionate commitment to being present and involved in the lives of these pets and their newfound families to ensure that all product and merchandise needs are readily met.
2. Accessibility
PetSmart has many stores spread all over North America. These shops are in commercially lucrative areas in the cities where they can be easily seen. They are also available in less exotic cities to enable more people to reach out to them and enjoy their services.
3. Incentives
The company offers incentives to its customers regularly. This reward program allows customers to gain some points for every $1 or more purchase. They also go as far as putting together surprises on pets’ birthdays. Usually, this is focused on retaining customers for the long term.
Contact Details Of PetSmart
Corporate Headquarters
Canada
The address is 500-4475 North Service Road, Burlington. It also has a contact number (289) 313-6300.
United States
The Corporate Office building is situated at 19601 North 27th Avenue, Phoenix, Arizona. The number (623) 580-6100 serves as the contact number.
Customer Care Line
The Customer care line for PetSmart is 1-888-839-9638. This line serves the company, including the headquarters in the U.S. and Canada. Using this, customers get to reach out to the company with questions or help.
Some of these questions may bother company products, grooming, promotions, treats, loyalty programs, online orders, etc.This line is available seven days a week from 7 a.m. to 11 p.m. EST.
Social Handles
PetSmart is also active on social media. They can be reached through youtube, Twitter, Instagram, and Facebook.
Conclusion
PetSmart offers one of the most impressive pet care services. It is easily accessible through its socials, websites, phone numbers, and e-mails. This company remains a valuable part of protecting animals and safeguarding their wellbeing.
- What Is The Name Of The CEO Of PetSmart?
The name of the present CEO is JK Symancyk.
- How Can One Find Information On PetSmart Careers?
Careers and job opportunities available in all PetSmart store locations can be viewed on the Career page of the company’s website.
- What Is The Difference Between PetSmart and Petco?
Firstly, it is good to know that PetSmart and Petco have more in common than they don’t. However, here are a few differences: They are owned by separate persons, Petco provides medical services for pets, whereas PetSmart does not, and PetSmart is a private company while Petco is a Public company.
- How Many Days Does PetSmart Deliveries Take?
Most deliveries will usually take around 2-3 days to arrive on a routine basis. However, military addresses, special orders, and P.O. Boxes take longer.
